Your information
deserves care.
How this hospital information website handles the information you enter.
Hospital information website
This website provides hospital information, department pages and directions. Online consultation bookings are handled through Cal.com. Your email states the booking status; wait for confirmation if a request is pending. This website does not accept medical records or collect payments.
Appointment requests
Online consultation calendar
Our in-person consultation calendar opens Cal.com, a separate booking service. Cal.com processes the name, email address, contact phone number, chosen service and scheduling details you submit for the hospital to manage your request. Routine visits are hospital bookings with the doctor on duty. Visiting specialist and virtual sessions require the hospital’s specific arrangements. The optional SMS reminder checkbox records your preference; it does not mean SMS delivery is currently active. Read Cal.com’s privacy policy before submitting your details.
Reception and your clinician
The appointments team uses your booking details to review your request, confirm arrangements and coordinate your visit with the appropriate clinician. For calendar bookings, confirmations and enabled reminders are handled through Cal.com. Where enabled for a hospital-managed request, Cloudflare hosts the administrative notification and staff response service. Wigal handles staff SMS alerts where enabled. These services use contact and scheduling details to coordinate appointments; do not put clinical records in booking notes. Authorised appointments and clinical staff use the hospital’s shared appointments inbox to coordinate care. A shared calendar can synchronise events to connected staff devices once configured; sharing an inbox alone does not do this. Calendar reminders depend on the recipient’s calendar settings. SMS delivery is not currently active.
Contact enquiries
Email and WhatsApp contact links remain available for enquiries. Your email or messaging provider handles messages under its own terms. These links do not submit a Cal.com booking. Do not send medical records, identification numbers or payment details through a booking or general enquiry.
Search and information guide
Site search and the automated information guide run in your browser. Questions are not sent to hospital staff or saved by this website. Leaving or reloading the page clears the conversation. The guide uses predefined information and is not a clinical service. Do not enter medical records, identification documents or financial details.
External services
Google Maps opens when you follow a directions link and may receive normal connection information when used. Website fonts are served directly with the hospital website. The website’s hosting service also handles normal connection and access information. No marketing trackers or analytics have been added.
Patient feedback
Patient feedback is currently handled through the hospital’s published telephone and email contacts. The online feedback form is not active. If you contact the hospital by email, your email provider processes the message and the hospital uses the details you provide to review your concern and respond where possible. Do not include medical records, identification numbers or payment details in a general feedback message.
Staff website access
The website staff workspace is not currently active. It is separate from the hospital’s clinical records system. Authorised staff should contact the Systems Administrator about website access.
Questions about your information
For hospital records or a privacy question, contact hospital administration at info@atasemansohospitalltd.com. Clinical and administrative records held by the hospital are separate from this informational website.
